FREE UK SHIPPING ON ORDERS OVER £50

Shipping & Returns

UK Shipping

FREE UK DELIVERY ON ORDERS OVER £50
Tracked Insured Delivery - £2.95
Shipped by Royal Mail 1st Class Recorded Delivery and should arrive in 1-3 working days
Items will be shipped within 1-2 business days*

Europe Shipping

FREE EUROPE DELIVERY ON ORDERS OVER £70
Standard Delivery - £4.95
Shipped by Royal Mail Airmail. Please note, this is a non-tracked service and should arrive in 3-5 working days
Tracked Delivery - £9.99
Shipped by Royal Mail Airmail and tracked until delivery. Items should arrive in 3-5 working days
Items will be shipped within 1-2 business days*

USA Shipping

FREE USA DELIVERY ON ORDERS OVER £100
Standard Delivery - £4.95
Shipped by Royal Mail Airmail. Please note, this is a non-tracked service and should arrive in 3-5 working days
Tracked Delivery - £9.99
Shipped by Royal Mail Airmail and tracked until delivery. Items should arrive in 5-7 working days
Items will be shipped within 1-2 business days

Rest Of The World Shipping

FREE DELIVERY ON ORDERS OVER £100
Standard Delivery - £4.95
Shipped by Royal Mail Airmail. Please note, this is a non-tracked service and should arrive in 7-10 working days
Tracked Delivery - £9.99
Shipped by Royal Mail Airmail and tracked until delivery. Items should arrive in 7-10 working days
Items will be shipped within 1-2 business days*

PLEASE NOTE, WE DO NOT ACCEPT ANY LIABILITY FOR ITEMS LOST IN TRANSIT UNLESS TRACKED DELIVERY IS SELECTED. WE ALWAYS ADVISE OUR CUSTOMERS TO USE THE TRACKED DELIVERY OPTION FOR PEACE OF MIND. FOR NON TRACKED DELIVERY, WE RETAIN A PROOF OF POSTAGE FOR A MAXIMUM OF 30 DAYS.

Please ensure that shipping details are correct when ordering. We do not accept liability for items that are shipped if incorrect details are given. If an item is returned to us as incorrect shipping details were given, or delivery was attempted but not possible, we refund the item once returned to us minus shipping costs.

*In busy periods, dispatch and delivery may take slightly longer due to both our and Royal Mail's workload. If the item(s) will be longer than an additional day to be dispatched, we will let you know via email.

Customs & Duties

Please be advised that any customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country. Payment of any of these applicable charges are the responsibility of the customer and not Save Our Souls Clothing Limited. If in doubt, please contact your local customs office before ordering.

Returns & Exchanges

Customers are welcome to return their item(s) to us within 30 days of purchase for an exchange or refund.

To initiate an exchange or return please email us on urbanreaperclothing@protonmail.com quoting your order number that can be found on your original email confirmation.
Items must be unworn, unwashed and in it’s original condition.

Any items that were included free of charge with your order must also be returned. Failure to do so may result in the cost of the item deducted from your total refund amount.

Unless there is a fault with your order (wrong item/size sent) then we do not refund return postage costs.

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